VETERINARY BOOKING SYSTEM
Stop Losing Appointments. Start Booking Smarter.
PetDesk Direct Booking makes it easy for pet parents to schedule appointments anytime—without tying up your phone lines. Automate booking requests, reduce no-shows, and free up your front desk to focus on in-clinic care.
Get a Demo
Get a Demo
See why clinics trust PetDesk Direct Booking to fill their schedules—without extra work.
Join over 12,000 veterinary practices
End the scheduling chaos - let clients book on their own time
24/7 Scheduling — keep your phones free and your calendar full
24/7 Scheduling — keep your phones free and your calendar full
Let clients book appointments anytime, even after hours, to free up your staff’s time and reduce phone traffic.
- Direct PIMS integration ensures appointments are booked accurately—no double-bookings or manual entry.
- Works with 25+ supported PIMS systems.
- Reduce call volume by 40% (3–4 hours a day)
Booking Customizations — stay in control of your schedule
Booking Customizations — stay in control of your schedule
Customize booking rules by service type, provider, or availability window to fit your clinic’s workflow.
- Set rules that work best for your team.
- Use keyword-based screening to flag emergencies or urgent visits.
- Enjoy the most flexible booking system with the widest range of settings.
24/7 Availability — convenience that works for your clients
24/7 Availability — convenience that works for your clients
Manage appointments in a few clicks from any device.
- Manage appointments in a few clicks from any device.
- Over one-third of all appointments are booked after hours.
- Clinics save 3–4 staff hours per day with online booking.
Appointment Reminders — automate confirmations and save hours
Appointment Reminders — automate confirmations and save hours
Say goodbye to manual reminder calls with automated email confirmations and follow-ups.
- Reduce no-shows with easy confirm, reschedule, or cancel options.
- Decrease call volume by 15–20%.
- Increase new client conversions by up to 20%.
Appointment Deposits — reduce no-shows and protect revenue
Appointment Deposits — reduce no-shows and protect revenue
Collect deposits or full payments when clients book to minimize lost time and revenue.
- Capture appointment requests even when clients can’t call during business hours.
- Trusted by over 8,000 veterinary practices worldwide.
- Clinics using deposits have dropped their no-show rates to under 3%.
Why vets prefer PetDesk Direct Booking
45% after hours bookin
“The main goal was to ensure that clients can book an appointment whenever it’s convenient for them.”
20% more new clients
“We saw a 20% increase in the number of new clients, and I am happy about it.”
55% less phone calls
“With PetDesk’s online scheduling system, we have been able to reduce phone call volume by 50-55%.”
Integrations
