LIVE DIGITAL SERIES
Less Stress, More Care: Real Wins from 43rd Avenue Animal Hospital
Join us live for an exciting 45-minute discussion on how Reagan Peles — CVT and Practice Manager at 43rd Avenue Animal Hospital — made clinic life easier through PetDesk’s integration with Shepherd PIMS. From cutting phone bills to automating appointment bookings, Reagan will discuss how these tools have transformed her team’s day-to-day thanks to simplified client communication and improved cost savings — all while maintaining high-quality patient care.
Date: Wednesday, December 10, 2025
Time: 10am PST / 1pm EST
Duration: 45 minutes + Q&A
Speakers: Mary Schwartz, CVT from PetDesk
Reagan Peles, CVT, Practice Manager at 43rd Avenue Animal Hospital
Register Now
Join over 8,200 veterinary practices
Why you should attend:
Why you should attend:
High call volume, mountains of messages, and outdated systems can overwhelm staff and drain resources. Hear directly from Reagan Peles, CVT on how her clinic tackled these challenges using the power of PetDesk Communications, Phones, and Direct Booking alongside Shepherd PIMS. This live event is packed with actionable insights that you can apply to your own practice—from simplifying client communication to driving efficiency across the front desk and beyond.
What you’ll learn:
What you’ll learn:
- How 43rd Avenue Animal Hospital cut its phone bill nearly in half.
- The impact of Direct Booking on new client growth.
- Tips for the most seamless integration between PetDesk and Shepherd PIMS.
- Real-world lessons on practice-wide adoption and maximizing the ROI of veterinary software.
Integrations
Why vets prefer PetDesk
20% less time on calls
“There’s less talking on the phone to people. They put their information in, and we just do it.”
Jennifer Oldfield
Marketing Manager, ANVC
40% lower call volume
“Pet owners just book their appointments online because it is so easy and streamlined.”
Rebekah Rangel
Practice Manager, Osage Vet
72% more appointments
“PetDesk has been a great tool to reach and retain our clients. It’s very easy to use.”
David
Practice Manager
Reagan Peles, CVT
Practice Manager, 43rd Avenue Animal Hospital
Reagan’s passion for animals started early—first with horses, then blossomed when she volunteered at her local zoo. After graduating from Cedar Valley College with her CVT Degree in June 2020, she officially turned her lifelong love of animals into a career.
Reagan has been part of the veterinary world since 2014 and has proudly grown with 43rd Avenue Animal Hospital from the very beginning. Starting as a surgery assistant, she’s worn just about every hat in the practice (except Veterinarian!). In 2021, her dedication and hard work led to her current role as practice manager, where she keeps the clinic running smoothly and the tails wagging happily.
When she’s not managing the practice, you can probably find Reagan spending time with her own furry family or swapping animal stories with friends—because for her, working with animals isn’t just a job, it’s a calling she wouldn’t trade for anything!
