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petdesk + Ezyvet

Simplify your clinic with PetDesk + ezyVet

Power up your practice with the all-in-one patient journey that simplifies the flow of your veterinary practice.

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Ready to see what PetDesk can offer your clinic?

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40%

Less calls thanks to reminders, online booking, and texting

72+

Hours saved monthly through automation and workflows

10%

Increase in client retention for clinics who choose PetDesk

Your complete client engagement system
designed specifically for veterinary workflows

PetDesk Communications

Track every client interaction and put reminders on autopilot—with everything synced to ezyVet.

PetDesk Phones

Pair PetDesk Phones with ezyVet to get upfront caller and patient info for more productive calls.

PetDesk Direct Booking

Let clients book appointments online with your clinic - no need to talk to staff!

PetDesk Scribe

Reduce time spent writing medical notes with AI-powered transcription software.

Why use ezyVet and PetDesk?

With PetDesk, you can say goodbye to busy work and hello to better patient outcomes. As the first patient retention platform to integrate with ezyVet, PetDesk gives clinics everything they need to empower their patients to do most of the work for you. From digital marketing, to online booking, our 5-star rated mobile app, automated reminders, and intakes and forms have everything you need in one place.

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View all client interactions in one place

Get all of the information you need at your fingertips. PetDesk unifies appointment requests, two-way messaging, digital forms, phone calls and more into a single dashboard that syncs with ezyVet—without the hassle of clicking between multiple screens.

Communication with clients any way they want

PetDesk helps you meet and keep up with the evolving digital communication expectations of pet parents by enabling convenient client engagement through text, email, push notifications, and faster phone calls—helping to drive loyalty and retention.

#1 veterinary mobile app in North America

PetDesk’s intuitive, user-friendly mobile app helps over 7 million pet parents manage their pets’ health through appointment requests, automatic reminders, pet insurance, and more. All this while saving your staff over an hour of phone time a day.

Save hours daily with AI notes from Scribe

Reclaim even more valuable time throughout the day by automatically transcribing appointment conversations into accurate, high-quality SOAP notes and patient summaries. This promotes trust and transparency for your practice.

PetDesk Communications

Your go-to hub for client messaging.

  • Fewer phone interruptions:
    Use two-way texting to quickly answer client questions, share updates, and manage conversations—freeing up your phone lines for more urgent needs.
  • Keep your schedule full:
    PetDesk integrates with Neo to send automated appointment confirmations and reminders, helping you reduce no-shows and last-minute cancellations.
  • AutomSend relevant updates to the right clientsate Reminders:
    Easily create and send messages to specific client groups for things like wellness exam reminders, preventative care promotions, or clinic announcements.
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PetDesk Phones

Speed up calls with our veterinary-specific phone system that syncs with your PIMS.
  • Know who’s calling before you answer:
    When a client calls, you’ll see their name, pet’s name, and other key details instantly appear on your screen, allowing your team to greet them personally and quickly pull up their file.
  • A single hub for all communication:
    Your staff can manage phone calls and text messages from the same platform, creating a more organized and effective communication workflow.

PetDesk Direct Booking

24/7 online scheduling for clients.
  • Let clients book when it's convenient for them:
    Capture more appointments by allowing pet parents to schedule from your website or the PetDesk app, even when your clinic is closed.
  • No more double-bookings:
    Because PetDesk integrates directly with Neo, your appointment availability is always up to date, which prevents scheduling conflicts.
  • You control the calendar:
    Choose which appointment types, times, and doctors are available for online booking.
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PetDesk Scribe

AI-transcribed medical notes built for veterinarians.
  • Focus on the patient, not the keyboard:
    Give your full attention to pets and pet parents, leading to better medical care and a stronger client relationship.
  • Never miss a detail:
    Get a full transcript of the conversation to accurately capture important patient health information and history.
  • Quickly generate medical notes:
    Scribe creates a concise, organized summary of your conversation for you to quickly edit and approve, which can then be added to the patient’s record in Neo.

Why vets prefer PetDesk

20% less time on calls

“There’s less talking on the phone to people. They put their information in, and we just do it.”

Jennifer Oldfield
Jennifer Oldfield

Marketing Manager, ANVC

40% lower call volume

“Pet owners just book their appointments online because it is so easy and streamlined.”

Rebekah Rangel
Rebekah Rangel

Practice Manager, Osage Vet

72% more appointments

“PetDesk has been a great tool to reach and retain our clients. It’s very easy to use.”

David
David

Practice Manager

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