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petdesk + Provet

Strengthen your care with PetDesk + Provet

PetDesk’s direct integration with Provet automates manual data entry and increases team productivity, leading to better client communication, more operational autonomy, and an efficient veterinary environment for every person and pet to thrive in.

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40%

Less calls thanks to reminders, online booking, and texting

72+

Hours saved monthly through automation and workflows

10%

Increase in client retention for clinics who choose PetDesk

Stronger communication, cleaner
data, and less manual work with the
#1 veterinary platform

PetDesk Communications

Manage all client conversations and put reminders on autopilot—with all data synced to Provet.

PetDesk Phones

Get instant client and patient context for every call when you use PetDesk Phones and Provet.

PetDesk Direct Booking

Let pet parents schedule appointments 24/7 directly from your website, with real-time availability integrated from Provet.

PetDesk Scribe

Spend less time on documentation with AI software that turns your conversations into organized, high-quality SOAP notes.

Why use Petdesk with Provet?

Provet’s OpenAPI integration with 150+ partners gives you the freedom to choose the tools your clinic truly needs. Combining powerful PetDesk solutions with Provet helps you and your team save time, retain more clients, and avoid errors so you can concentrate on providing the best care possible. PetDesk's seamless integration with Provet enables quick and easy access to patient records and histories, allowing for more personalized conversations, stronger client relationships, and increased appointment bookings.

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View all client interactions in one place

PetDesk unifies appointment requests, two-way messaging, phone calls, and more into a single dashboard that syncs with Provet, without the hassle of clicking between multiple screens.

Communication with clients any way they want

PetDesk helps you meet and keep up with the evolving digital communication expectations of pet parents by enabling convenient client engagement through text, email, push notifications, and faster phone calls—helping to drive loyalty and retention.

#1 veterinary mobile app in North America

PetDesk’s intuitive, user-friendly mobile app helps over 7 million pet parents manage their pets’ health through appointment requests, automatic reminders, pet insurance, and more. All this while saving your staff over an hour of phone time a day.

Save hours daily with AI notes from Scribe

Reclaim even more valuable time throughout the day by automatically transcribing appointment conversations into accurate, high-quality SOAP notes and patient summaries. This promotes trust and transparency for your practice.

PetDesk Communications

Get time back by automating client communications and delivering pet parents the digital convenience they expect.
  • Integrated Data, Simplified Practice: Keep Provet as your clinic’s control center and use PetDesk Communications for all client interactions. Everything automatically updates in Provet, so there’s no more double entry.
  • Free Your Front Desk & Reclaim Time: Your staff is overwhelmed with repetitive tasks like manually confirming appointments and sending reminders. PetDesk automatically sends these alerts so your team can focus on patient care and high-value interactions. (Practices often save 70+ hours/month!)
  • Happier Staff, Happier Clients: Provide staff one place for all client interactions and give pet parents the convenient, self-serve options they demand. The top-rated PetDesk mobile app offers easy appointment management, two-way texting, and access to health records.
  • Grow Your Practice Without Growing Your Workload: Reduce no-shows with automated reminders, simplify payment collection, easily identify overdue compliance for proactive outreach, and strengthen client loyalty—all working seamlessly with your core Provet workflows.
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PetDesk Phones

Speed up calls with our veterinary-specific phone system that syncs with your PIMS.
  • PIMS-VoIP Phone System: Use the VoIP phone system built for vets alongside Provet for easy access to client and patient details, helping your team answer the phone with a personal greeting instead of a general “Hello?”
  • Voice: Don’t settle for slow, rigid phone systems. Reward yourself with a fast and customizable phone communication package to elevate your quality of service and keep you focused on providing outstanding care.

PetDesk Direct Booking

24/7 online scheduling for clients.
  • Simplify Appointment Scheduling:  Don’t let appointment scheduling tie up your phone lines or your staff. With PetDesk Direct Booking, pet parents book and manage their appointments online, and all scheduling is automatically updated in Provet. 
  • 24/7 Availability: Capture appointments that would otherwise be lost when clients can’t call during office hours. Set up service types, provider preferences, availability windows and more, so clients can book the right service in real-time.
  • Reduce No-Shows: Make it easy for clients to show up with automated reminders that let clients confirm, reschedule, or cancel appointments. Plus, collect online deposits at the time of booking.
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PetDesk Scribe

AI-transcribed medical notes built for veterinarians.
  • Save Hours on Manual Note Taking: PetDesk Scribe records your conversations from appointments and automatically transcribes them into fully-formatted SOAP notes – just review and go!
  • Built for Veterinarians: Our AI engine is tuned for the language and situations common in veterinary use cases, so you can spend more time with patients and less time editing your notes. 
  • Build Trust & Loyalty: Concise, client-friendly summaries that can just be copied, pasted, and quickly sent after visits enhance communication and understanding with pet parents.

Why vets prefer PetDesk

20% less time on calls

“There’s less talking on the phone to people. They put their information in, and we just do it.”

Jennifer Oldfield
Jennifer Oldfield

Marketing Manager, ANVC

40% lower call volume

“Pet owners just book their appointments online because it is so easy and streamlined.”

Rebekah Rangel
Rebekah Rangel

Practice Manager, Osage Vet

72% more appointments

“PetDesk has been a great tool to reach and retain our clients. It’s very easy to use.”

David
David

Practice Manager

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