---
title: The State of Veterinary Practice Management Report
---

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# Proudly brought to you by petdesk

##### The State of Veterinary Practice Management Report

Is your practice losing out on profit? We've conducted new research with 400 veterinary practice owners and managers, uncovering a significant gap in how efficient practices believe they are, and how efficient they actually are. Dive into the latest data to see how this perceived reality is quietly costing practices thousands in profit, and how top-performing clinics are already bridging the gap to protect and grow their margins.

[Download the report](https://info.petdesk.com/the-state-of-veterinary-practice-management-report-ads-2#hero-form)

![The State of Veterinary Practice Management Report\_HubSpot](https://info.petdesk.com/hubfs/The%20State%20of%20Veterinary%20Practice%20Management%20Report_HubSpot.webp "The State of Veterinary Practice Management Report_HubSpot")

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# Closing the gap between perceived efficiency and actual efficiency

Most veterinary clinic owners believe their practice is running at peak efficiency, yet 19 out of 20 practices admit there is significant room to improve administrative time management. With rising staffing costs, the practices that will thrive in 2026 are those that transition from simply "working hard" to "working the most efficiently."

This research highlights a critical opportunity: practices that surface and resolve hidden inefficiencies, integrate technology with intention, and build systematic approaches to client acquisition and retention are better equipped to stabilize demand, protect profitability, and build lasting relationships with the clients and communities they serve.

*Get the full report to benchmark your clinic against 400 North American vet professionals just like you.*

![2026-PMR\_In terms of profitability, staffing costs remain the top concern](https://info.petdesk.com/hs-fs/hubfs/2026-PMR_In%20terms%20of%20profitability%2c%20staffing%20costs%20remain%20the%20top%20concern.webp?width=1200&height=800&name=2026-PMR_In%20terms%20of%20profitability%2c%20staffing%20costs%20remain%20the%20top%20concern.webp)

 

###### PROFIT LOSSES

## 78% of clinics

do not track Client Acquisition Costs (CAC). Without this visibility, practices are overspending on marketing that fails to convert.

###### ROI CHALLENGES

## 3+ months

on average for a new hire to become fully productive. High turnover makes this lag time one of the largest hidden expenses for practices.

###### GROWTH BARRIERS

## 1 in 4 clinics

worry about insufficient appointment volume, yet 33%+ of practices do not have a marketing plan to stabilize demand and protect margins.

[Download the report](https://info.petdesk.com/the-state-of-veterinary-practice-management-report-ads-2#hero-form)

 

# The hidden, expensive costs of staff inefficiency

![2026-PMR\_Clinics will need to actively market to better compete and grow](https://info.petdesk.com/hs-fs/hubfs/2026-PMR_Clinics%20will%20need%20to%20actively%20market%20to%20better%20compete%20and%20grow.webp?width=1200&height=800&name=2026-PMR_Clinics%20will%20need%20to%20actively%20market%20to%20better%20compete%20and%20grow.webp)

 

###### LACK OF AUTOMATION

## 19/20 owners

acknowledge that administrative bottlenecks are their practice’s primary growth hurdle. Learn how to reclaim lost time by shifting manual tasks to automated workflows.

###### NOT ENOUGH TIME

## 95% of practices

report room for improvement in operational time management. We reveal how top-performing clinics are reducing their labor-per-appointment ratio to protect margins.

###### APPOINTMENT INSTABILITY

## 60%+ of top clinics

have successfully transitioned to a digital-first communication model. See why two-way texting is no longer a perk, but a necessity for stabilizing appointment volume.

[Download the report](https://info.petdesk.com/the-state-of-veterinary-practice-management-report-ads-2#hero-form)

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# Why choose PetDesk?

PetDesk is more than a purchase—we're your long-term partner in convenient client communication and sustainable practice growth, so your team can stay focused on delivering high-quality veterinary care.

| Today's clinic challenges | PetDesk's modern solutions |
| --- | --- |
| **Profit loss from no-shows:** Empty exam rooms cost the clinic thousands in missed revenue. | **Smart reminders:** Multi-channel automation ensures a full schedule without manual staff effort. |
| **Onboarding lag:** New hires take 3+ months to become fully productive. | **Turnkey implementation:** Intuitive tech reduces training time and gets staff contributing right away. |
| **High labor-per-appointment:** Staff are overwhelmed with manual admin work. | **Scalable automation:** 60% more communication via text and portal—without increasing staff headcount. |
| **Unknown acquisition costs:** 78% of owners don't know which marketing efforts are working. | **Actionable insights:** Track exactly how clients find the clinic and keep them engaged with loyalty tools. |

 

 

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