LIVE DIGITAL SERIES
Why a client-facing app is now essential for veterinary practices
Join us live to learn how to use the PetDesk mobile app to meet rising client expectations without adding more work to the front desk! Get actionable steps to reduce call volume and manual work while increasing client loyalty and retention.
Date: Wednesday, January 28, 2026
Time: 10am PST / 1pm EST
Duration: 45 minutes + Q&A
Register Now
Join over 12,000 veterinary practices
Why you should attend:
Why you should attend:
Loved by over 7 million pet parents, the PetDesk mobile app is a key differentiator for clinics–a single, branded hub that makes it easier for pet parents to engage with your practice every day.
With 87% of pet parents saying reminders are important and over 80% wanting easy access to health records and digital booking options*, the need for a strong client-facing app has never been clearer.
You’ll see how the app helps lower call volume by shifting appointment requests, reminders, refills, records, forms, and loyalty engagement into a simple, intuitive client experience.
*Data pulled from PetDesk’s 2025 Pet Parent Research Report
You’ll learn how to:
You’ll learn how to:
- Reduce daily call volume by helping clients book, request refills, find records, and get reminders from the app.
- Improve compliance and keep your schedule full through automated app-driven reminders.
- Support a smoother, less stressful workflow for CSRs by removing manual data entry.
- Drive mobile app adoption to support client retention and practice growth.
- Plus -- see what the two-way texting experience looks like in the recently redesigned Inbox
Integrations
Why vets prefer PetDesk
20% less time on calls
“There’s less talking on the phone to people. They put their information in, and we just do it.”
Jennifer Oldfield
Marketing Manager, ANVC
40% lower call volume
“Pet owners just book their appointments online because it is so easy and streamlined.”
Rebekah Rangel
Practice Manager, Osage Vet
72% more appointments
“PetDesk has been a great tool to reach and retain our clients. It’s very easy to use.”
David
Practice Manager
Mary Schwartz, CVT
Community Engagement and Advocacy Manager, PetDesk
Mary Schwartz, CVT has a robust career in the veterinary industry spanning a decade. Mary uses her in-depth knowledge of veterinary practices to hone in on their operations, pain points, needs, and wants so that they realize the power of veterinary technology and how PetDesk can be tailored to each clinic, so that staff can reclaim their time and provide quality care to their patients.
